# Constellation Energy: Compare Rates and Prices Fast

by [Amanda Smith](/content/author/amanda-smith/index.html)

Published August 15, 2024

## Constellation Energy Service Areas

Constellation Energy serves the people of eleven states in the service area of several utility companies.

- **Texas:** Constellation Energy is an electricity provider in the service areas of all five utility companies in Texas, including AEP Texas North, AEP Texas Central, Oncor Electric Delivery, CenterPoint Energy, and Texas-New Mexico Power (TNMP).
- **Illinois:** You can find Constellation Energy plans in the service area of both Ameren Illinois and ComEd (Commonwealth Edison).
- **Connecticut:** Connecticut utility companies include Eversource Energy, Connecticut Light & Power Co, and FuelCell Energy, among others.
- **Delaware:** Utility companies in Delaware include Delmarva Power, Chesapeake Utilities, and Delaware Electric Cooperative.
- **Massachusetts:** Utility companies in Massachusetts include Eversource Energy, National Grid, and Unitil.
- **Maryland:** Constellation electric plans can be found in the service areas of Baltimore Gas & Electric (BGE), Delmarva Power, Potomac Edison Company, and Potomac Electric Power Company (PEPCO).
- **New Jersey:** Utility companies in New Jersey include Jersey Central Power & Light, Atlantic City Electric, Rockland Electric, and Public Service Electric & Gas.
- **New York:** New York utilities include ConEd, NYSEG, Central Hudson, Orange and Rockland, and Rochester Gas and Electric company.
- **Ohio:** Ohio utilities include AEP Ohio, Duke Energy, Dayton Power & Light, Ohio Edison, Toledo Edison, and The Illuminating Company.
- **Pennsylvania:** Pennsylvanian utilities include Penn Power, West Penn Power, Met-Ed, PPL Electric Utilities, PECO, Duquesne Light Company, UGI Utilities, Pike County Light & Power Company, and Penelec.
- **Washington DC:** Utility companies in Washington DC include PEPCO, DC Gas & Electric, and Teco Energy.

You can find all Constellation Energy plans in every utility company’s service area.

## Constellation Energy Plans and Rates

Constellation Energy offers a wide range of electricity plans.

The following are five types of energy plans all Constellation Energy customers can choose from:

- **Fixed-Rate Plans:** Fixed-rate electricity plans let you pay the same price for electricity throughout your contract period. We recommend fixed-rate plans because they provide price certainty and minimize risk. But be careful: when your term expires, your rate becomes variable and can go up without notice. Arbor automatically keeps you on the best fixed-rate plan, so you don’t have to worry about rate hikes at the end of your term.
- **Variable-Rate Plans:** Available only in Texas, variable-rate plans let you pay the current price for electricity. Therefore, you may be paying a low rate when demand is low, but you’ll be overpaying for electricity if demand is high enough.
- **Renewable Energy Plans:** Green energy plans provide electricity generated from renewable sources, reducing your overall carbon footprint. Renewable electricity plans source power from wind power plants.
- **Solar Electricity Plans:** You can opt for solar electricity plans in some states where Constellation Energy partners with Sunrun – you can get fixed rates or flexible payment options.
- **Home Services:** Constellation Energy offers a range of energy efficiency home products and energy solutions in Texas, Maryland, and Atlanta. You can bundle these energy options with an energy plan for discounts.

Some plans may ask you for a deposit. However, plans available through Arbor never require a deposit.

## Constellation Energy Plan Information

You can find most of the plan information on the energy provider’s website; however, it’s best to read the fine print to better understand your plan. In Texas, you can read the Electricity Facts Label (EFL) and find additional information, including the following:

- The price per kilowatt-hour (kWh)
- Cancellation fees
- Early termination fees
- Percentage of renewable energy sourcing

Your energy bill includes both supply and delivery charges. The Public Utility Commission in each state regulates your local utility company’s delivery charges. Every regulated utility charges you for the cost of delivering electricity, managing power lines, and handling power outages, among other things.

## Why Constellation Energy for Your Electricity

Constellation Energy offers various features and incentives, including the following:

- Several fixed and variable-rate plans tailored to customers
- 100% renewable electricity plans
- Solar electricity plans with installation, monitoring, and maintenance included
- Home services where you can install energy-efficient upgrades in your home, while also saving on energy
- Quick plan switching for zero service interruptions
- Fast and straightforward sign-up process
- All-encompassing customer care service
- Referral programs (Refer a Friend)
- You can be part of the Community Champions program
- Multiple payment options

You can make your Constellation Energy account to manage your plans online.

## Constellation Energy Reviews

You can view Constellation Energy’s Better Business Bureau (BBB) [rating](https://www.bbb.org/us/md/baltimore/profile/energy-service-company/constellation-newenergy-inc-0011-90234202) to find out more about their service quality. The company has been BBB accredited since 2013 and has an A+ rating.

Most Constellation reviews have a 1/5 rating on average. Most people complain about billing and connection issues; however, considering Constellation Energy provides service in eleven states, most complaints come from Maryland and Texas.

## Constellation Energy Customer Service

There are several customer service options with Constellation Energy.

- You can visit the [Contact Us](https://www.constellation.com/about-us/contact-us.html) page for general queries.
- You can use the Live Chat feature to chat with a customer care representative.
- Contact and follow Constellation Energy on their Facebook and Twitter accounts.
- For power outages, contact your local utility company.

You can use the search bar if you want to search for something specific.

## Constellation Energy Phone Number and Contact Info

Here is some general contact information.

- Constellation Energy Customer Care (and Bill Payment) – **1-855-465-1244**
- For Texas Customers – **1-866-917-8271**
- For Bill Payment in Texas – **1-833-221-6654**
- For Business Customers – **1-844-636-3749**
- Home Services – **1-844-823-4653**

Mailing Address for Payments – **Constellation, P.O. Box 5471, Carol Stream, IL 60197-5471**