FAQs

How does Arbor's referral program work?

Do you have friends, family or part of a community who also would be interested in saving with Arbor? Take advantage of our referral program. $10 for you and $10 for them upon sign up.

Here's how it works:

1. Send your personal invite link to friends, family, and neighbors. They'll use it to create their Arbor account. Log in to find your invite link.
2. Your friend joins through your link and connects their electric utility account.
3. You'll each receive a $10 digital gift card by email redeemable for cash or hundreds of retailers within 7 business days.

Start inviting today. Refer as many as you'd like!

Limited-time July referral promotion: Get $150 when you refer 3 people who successfully link their electric utility account between July 1 - July 31st. Only new referrals that sign up in July apply. This is a one time referral bonus. Every individual referral will still receive $10 and $10.

Start lowering your electricity bills today

Take 2 minutes to join thousands of other Arbor households lowering their energy costs.

1. The potential savings estimate was calculated through a rate comparison of a customer's new supply rate obtained through Arbor with the default utility rate. It is based on the 85th percentile of all Arbor customers who received a new supply rate plan, annualized based on savings YTD. Actual savings may vary and are not guaranteed. Arbor may receive compensation from suppliers for the services it provides to you. Arbor does not have access to every supplier rate and does not guarantee that the rates available through Arbor are the lowest available at any given time. See Terms of Service for details.

Need help? Visit our FAQ page or contact us at support@joinarbor.com or 888-836-3145, Monday-Friday 9-5 EST. Arbor is located at 1606 Headway Cir STE 9756, Austin, TX 78754.